Support
Most questions are answered on the page they're actually about , linked below.
Frequently asked
Is this real trading, on real markets?
No. TradeBit Markets offers fixed-odds contracts on synthetic instruments generated by a published algorithm , see the about page.
How do I check a price was not manufactured after the fact?
Every epoch's seed is committed to before use, then revealed after. The fairness page lets you recompute a real price yourself.
How do I set a limit or self-exclude?
Log in and open the limits and self-exclusion controls on your account , see the responsible-trade page for exactly how each behaves.
Can support lift my self-exclusion early?
No. This is enforced in the system itself , an operator can only ever impose a tighter limit, never loosen one or end a self-exclusion early.
Can I deposit or withdraw real money?
No. The account balance is virtual, with no real-money mechanism connected to it.
Contact us
For anything the FAQ above did not answer.